Frequently Asked Questions

FAQ
1
What is a Type-2 EV Charger?
A Type-2 EV Charger is a charging station designed to facilitate the charging of electric vehicles (EVs) equipped with Type 2 charging connectors. It provides a convenient and efficient way to charge EVs in residential communities.
2
Why Choose a Type-2 EV Charger for Residential Use?
Type-2 EV Chargers offer compatibility with a wide range of electric vehicles, making them an ideal choice for residential communities where multiple EV models may be present. They provide reliable and fast charging solutions for homeowners, promoting the adoption of electric mobility.
3
How Does a Type-2 EV Charger Benefit Residents?
▪️ Convenient Home Charging: Residents can easily charge their electric vehicles at home, eliminating the need to visit public charging stations.
▪️ Cost Savings: Charging at home with a Type-2 EV Charger can result in cost savings compared to traditional fuel-powered vehicles.
▪️ Environmental Sustainability: By transitioning to electric vehicles and utilizing residential charging infrastructure, residents can reduce their carbon footprint and contribute to a cleaner environment.
4
Is Installation of a Type-2 EV Charger Complicated?
Installation of a Type-2 EV Charger may require professional assistance from a certified electrician, especially if additional electrical work is needed. However, with proper planning and installation, the process can be straightforward and hassle-free.
5
How Can Residents Access the Type-2 EV Charger?
Depending on the setup, access to the Type-2 EV Charger may be controlled through a key or card system provided by the residential community management. Alternatively, it may be accessible to all residents for convenient use.
6
Can Visitors or Guests Use the Type-2 EV Charger?
Policies regarding guest or visitor access to the Type-2 EV Charger may vary depending on the residential community. Some communities may allow guest access with prior authorization, while others may restrict usage to residents only.
7
What Safety Features Does the Type-2 EV Charger Offer?
Type-2 EV Chargers typically come with built-in safety features such as overcurrent protection, surge protection, and temperature monitoring to ensure safe and reliable charging operations.
8
Is Remote Monitoring Available for the Type-2 EV Charger?
Some Type-2 EV Chargers may offer remote monitoring capabilities, allowing residents or community managers to track charging status, energy usage, and receive notifications via a smartphone app or web portal.
9
How Can Residents Report Issues with the Type-2 EV Charger?
Residents can typically report any issues or malfunctions with the Type-2 EV Charger to the residential community management or the designated maintenance personnel. Prompt reporting ensures timely resolution and uninterrupted charging services.
10
Are There Any Regulations or Guidelines for Using the Type-2 EV Charger in the Residential Community?
It's important for residents to familiarize themselves with any regulations or guidelines regarding the use of the Type-2 EV Charger within the residential community. These may include charging etiquette, scheduling considerations, and any associated fees or usage policies.

EVECO EVSE FAQs

FAQ
1
I am assuming EV connection will support bike and car
Usually power requirement of Cars and Bikes is different. Also EV Bikes are not allowed in Lower basements except at ground level or Basement 1 . For Two wheelers, it is preferable to plan at separate locations as a group at one place in Basement 1. If some one need a EV Bike in their parking lot, there shall be separate power connection for the same
2
I have two parking slots, I am assuming the charging station can be setup in any slot?
Technically yes. but shall be as decided by developer to get optimized cost/ allotment process. However it shall be finalized before design
3
I am not sure how much space each EV charging station occupy. I hope the parking slot will not congested after the installation.
It is small and wall mounted type of size 300X300X100mm with cable and connector attached to the same.
4
Usually the EV connection is linked to my the respective flat electric meter, how do we make sure the connection is not misused or avoid unauthorized access?
The usage is only through RFID tag or mobile. no one gets access. Even if some one staels your RFID tag, in any case message will be received through all to register mobile.
5
As we are giving few members now, in future if anybody wants a new connection then how connection sharing will work? We should be as long as they are connected to dedicate flat electric meter.
It shall be planned at one time and preferable to finalize at initial stage. Otherwise enhancement of Transformers capacity is an issue. Also cost will be higher if any wants at a later date.
6
Is there a Back up power through DG sets for EV connections
Generally it is not recommended since diesel generate cost per unit is almost rs 35-40/ unit and it does not workout to run electric vehicle with DG power. Hence not planned. But one fast charger in premises with DG power backup is suggested.
7
Are there any separate maintenance or additional or hidden charges for EV connection along with maintenance?
If Cloud based system is opted rather than local server, there will be separate chargers towards cloud and maintenance. However if integrated with Energy meter, there will not be any separate charges. We are extending two years of Warranty after installation. AMC will be only Rs 1500/year/ Charger which also includes App for data/ connectivity etc.
8
Does every EV car manufacturer accepts this unit?
Since the unit is approved by ARAI as per IS 17017, every car manufacturer shall accept the same. If this unit is installed there is no requirement of separate EVSE to be purchased from EV dealer. Owners can say that they have ARAI approved power supply unit. Even if their unit is fixed after these units, there is no problem.
9
Do owners need to buy anything else for charging vehicles?
Yes. Flexible power Cable as per requirement with Type 2 connector is to be purchased whenever they buy vehicle. This may cost around Rs 9000/ charger.
10
How safe my vehicle with this unit?
Same type of Power supply units are supplied even by EV suppliers. But these units have got additional features suitable for Communities where all are networked and have demand control management and Electrical System protection and integration with flat prepaid meters for easy billing/ payments.
11
If a high end vehicle require 11KW or 22kW, is this unit useful?
As per guidelines issued by Govt of Telangana, chargers upto only 7.2KW are allowed in basements and so this unit is designed to operate only upto 7.2kW. If the battery size is larger in high end vehicles, this may take a longer time. However it shall be noted that as per Govt of India, passenger vehicles move not more than 40KM per day. So since chargers in dedicated car parks, every day vehicle can be charged. For ex, if a vehicle takes 6 hrs time with 22kW charger, it will take almost 18-20 hrs to charge from 0-100%. Since only 10% of the battery to be topped up every day, it taken only 2-3 hrs.
12
If Government of Telanagan allows higher capacity in basements at a later date, is the same unit can be used for higher ratings ?
No the hardware is to be changed along with Power cabling and MCBs etc.
13
What is the expected support time in case of any trouble with charging ?`
Online support will be available all the time and physical presence will happen within 24hrs if the problem persist. Most of the problems noticed can be resolved on call.
14
What are the safety norms followed to alert in case of Fire
Every EV car park will be provided with a smoke detector and in case of fire/ fumes from battery, it will give an aert at central Fire panel as well trip of the respective EV supply immediately.
15
What are the electrical safety protections provided?
Protection against any kind of leakage ( so that there will not be any shock hazards endangering lives), Overload, Short circuit and Surge.
16
Is the AMC to be awarded to same agency or to any third party?
Technically it is possible to give to a third party but there will Patent issues since we applied to patent this product.